Signs You Need External Hard Disk Data Recovery
External hard drives are susceptible to many different modes of failure. While some are less severe than others, professional data recovery is the best remedy for most problems. Here are some good indicators that you should give us a call:
- You hear strange clicking, grinding or whirring noises from the drive
- The device enclosure seems to get much hotter than usual
- Your computer fails to detect or recognize the external drive
- You can’t read files you once accessed normally
- You receive error messages when you attempt to connect or mount the device
- Files mysteriously go missing or become corrupted
What Step Should You Take Following an External Hard Drive Crash?
When your external hard drive crashes, your first inclination may be to use a software-based recovery tool. In reality, however, this often makes things worse by increasing corruption or storage errors. Don’t run third-party diagnostics or otherwise attempt to correct the issue.
To minimize the chances of the problem spreading, simply unmount, physically disconnect and power down the device. If possible, avoid removing the drive from the external enclosure. Your recovery team might need the device in its original state to determine what went wrong. In the event of a mechanical failure, improper removal could cause more damage to connectors and confuse the issue.
Next, call a TTR Data Recovery specialist to start your case. Letting us know exactly what happened and what you were doing when the failure occurred can make it much easier to remedy the fault.
Is Your External Hard Drive Data Loss a Matter of Life and Death?
In many cases, your external hard drive failure occurs at the worst possible time. When it’s vital that you restore your information with minimal delay, there’s no better solution than contacting TTR Data Recovery. In addition to being the industry’s leading authority on data recovery, we offer a complete suite of solutions specifically targeted towards emergency situations.
- Same-Day Diagnostics & Recovery
- Nonstop Data Recovery Process
- Recovery on weekends and holidays
- 24/7 Customer Support
- No-Data, No-Charge Guarantee
- Free Pickup & Delivery
There's No Type of External Hard Drive We Don't Recover.
Operating Systems Supported
Operating systems pose no barriers for TTR Data Recovery technicians.
Our firsthand experience means we handle each case as effectively as possible.
MAC Data Recovery
Our Apple Certified Mac Technicians (ACMTs) know how to traverse Mac OS filesystems and retrieve your data along the way. Could yours be next?
Microsoft Data Recovery
Bleeding-edge technology lets us recover vital data for Microsoft Windows users no matter which operating system versions they favor.
Linux Data Recovery
Our Linux support covers all distros, enabling us to beat logical errors, corruption, and other problems that keep you from your data.
There's No Type of External Hard Drive We Don't Recover
Our teams aren’t just experts at restoring hard drives. Our intense training and certification processes ensure TTR Data Recovery staff know how to handle unique installations and systems. This gives us the edge needed to not only recover your data but also preserve the structures and logical schemes that make it worth saving.
With Thousands Of Satisfied Customers, you can trust TTRHear what other people have to say about how TTR Data Recovery helped them:
I dropped my external hard drive and it would not operate. TTR was able to recover all of my data from the damaged drive.Deborah Watkins, Watkins Consulting
Our NAS was unresponsive and we discovered that several drives were corrupted. TTR was very helpful in diagnosing and recovering the RAID array.Kelley Frankovitch, Kingsley Associates
I’m very satisfied with the service TTR Data Recovery provided and will definitely consider them in the future in case I run into a similar situation.Luis
USB Storage device failed and TTR recovered all the data and did an exceptional job.Gary Wietecha, Engler Meier Justus
I can’t imagine why anyone would go anywhere else and pay more when you guys give the same service and better customer service. Thank you very much for a job well done to you and all of your coworkers who helped us during our stressful hard drive crashLaura Todd, Skin Wellness of Virginia
They were superb all the way through this nightmare for me. Both Candace and Tommy did phenomenal jobs handling my questions, keeping me updated, and recovering my data. Even though not all was recovered, I fully understand why that was the case thanks to Tommy answering all of my technical questions. I pray I never have to use you guys again, but should that happen, I know who I am calling first.Neely Ker-Fox, Ker-Fox Photography