Data Recovery Process
Submit Your Data Recovery Case Online
- You will then receive a data recovery request form in your email
- A specific case number and representative will be assigned to you
Drop off/Ship Your Media
- After receiiving your data recovery request form, please follow our packaging instructions to safely ship your media directly to us, or drop it off at any one of office locations
- We will contact you within 24-48 business hours with your free diagnostic (failure , cost,time,etc.)
- if you choose to decline the recovery at this point we will send your media back to you free of charge.
- If your case requires Emergency or Rush services please let your representative know and we will diagnose your media immediately.
Intitate Data Recovery
- Upon customer approval, the faulty media is queued for service with our techinicians in our certified ISOClass 100 Cleanroom
- At TTR Data Recovery, our team of specialist is dedicated to recovering your data in a fast, secure and confidential manner
Verifying Your Recovered Data
- As soon as the recovery process is completed, we will email you with a list of all recovered files for your inspection
- If you are not satisfiled with the recovered data, We will send your media back to you free of charge